I just want to thank you for your support as we stretched ourselves yesterday to get things up and running. Montu was exceptional. He got things up in time, great people skills and was extremely helpful. He worked hands on with our developer and got things resolved in a timely manner. This is a true attitude of a partner who is not only a vendor but a value added partner and I am delighted we have chosen you as our hosting provider.
I would like to take this opportunity to thank your team for their enormous support during our recent on-premise Exchange server disaster recovery. The easy implementation of your Exchange hosting service prevented a great loss we were facing. My biggest technology nightmare disappeared after a call to your Technical Director Paul Deane. Paul and his team ensured temporary e-mail access to critical email accounts in less than 2 hours and a total solution was provided in less than 48 hours. Thanks and congratulations - You have a top-notch solution!
Frank Williams, Director Technology - "We had a hard drive problem with our web server this afternoon, and Paul diagnosed and fixed it within two hours of the site being down. I am very satisfied with Paul's competence, attention to detail, professionalism and above all his technical ability. Plus, he's got a cool head in a potentially hot environment."
One of our clients was having problems with a SSL Certificate and this was what he said after we fixed it - "I appreciate that this was a difficult problem but I always had faith that you would figure it out."
BOW! TICKETING SYSTEMS
We had to quickly migrate a clients site from a dedicated server at a hosting provider that was shutting down. Here's some of the quick comments from the customer as we were completing the migration:
- Truly appreciate your team's efforts
- The migration was a work of art and much appreciated
Dan Guy, IT Manager - "I'd like to thank both of you for the Tour of Q9 Networks. It was very informative, and was impressed with how you have things setup. You guys seem to have all of your bases covered."